Privacy Policy

Fresh Forward Stream Solutions Ltd is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with us, we may collect information that identifies you, including:

• Full name
• Email address
• Phone number
• Payment and billing information
• Company or business details (if applicable)

1.2 Non-Personal Information

We automatically collect data related to your use of our Services, such as:

• IP address
• Browser type and version
• Device information (e.g., device type, operating system)
• Usage data, including page views, clickstream, and interaction with content

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to improve your experience. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the collected information for the following purposes:

• To deliver and maintain our Services
• To process transactions and manage accounts
• To provide customer support and respond to inquiries
• To send updates, promotions, and other communications
• To analyze and improve our Services, including performance and security
• To comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal data. However, we may share your information in the following circumstances:

• Service Providers:With trusted third-party providers who assist in delivering our Services (e.g., payment processors, IT providers).
• Legal Obligations:When required by law or to protect our legal rights.
• Business Transactions:In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information.
• Restriction: Request limits on the processing of your data.
• Portability: Request a copy of your data in a machine-readable format.
• Opt-Out: Opt-out of marketing communications.

To exercise your rights, please contact us at [Insert Contact Email].

6. Security of Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on our website with the "Effective Date" at the top of this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

• Company Name: Fresh Forward Stream Solutions Ltd
• Email: sales@ffstreamsolutions.com
• Phone: +44 7458149301
• Address: 61 Bridge Street, HR5 3DJ Kington, Herefordshire, United Kingdom

This Privacy Policy is intended to comply with applicable privacy laws, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.